Storytelling speaks to the craft of composing and presenting a story to an audience.

The Emotional Side of Storytelling

Personal storytelling is all about sharing and understanding. The sharing of your experiences, views, insights, opinions, perspectives and wisdom, in the hopes that your audience – in front of people and/or by way of video or audio production – will gain a newfound understanding of the important topic at the center of your story, as well as better knowing you, the speaker.

In order to achieve this enhanced level of understanding, and to foster positive change as a result, there are two questions that I always pose to a speaker as they develop their story:

1) What will the audience think?

2) How will the audience feel?

The thinking part is a mixture of information and logic – the facts that you offer to support your message, and the way in which those facts are arranged. (more on this in a future post)

The feeling part is about the emotional reaction(s) that your audience will have, both during and after your presentation. In most cases a great talk will create feelings of being inspired, empowered and hopeful. Despite the negative aspects and implications that you may reveal during your speech, as problems are rarely upbeat in nature, you also include a proposed solution that invites the audience to participate, thus offering the vision of a brighter future.

For example, a story about traveling to Mars in a spaceship may evoke feelings of excitement, as well as fear, pride and hope, while a talk about overcoming the challenges you faced in order to become a successful entrepreneur may evoke feelings of connection and empathy, as well as inspiration and determination.

Without an emotional reaction to your message,
an audience will simply become apathetic.

Listed below are examples of how an audience might feel during or after hearing your story. It is by no means comprehensive – it’s up to you to determine the emotions that you want to convey in your story – so feel free to add to this collection as you see fit.

Feeling wiserFeeling smarterFeeling depressed
Feeling lovedFeeling hopefulFeeling challenged
Feeling proudFeeling inspiredFeeling recognized
Feeling happyFeeling reverentFeeling empathetic
Feeling fearfulFeeling powerfulFeeling entertained
Feeling scaredFeeling liberatedFeeling determined
Feeling excitedFeeling validatedFeeling understood
Feeling humbleFeeling awestruckFeeling empowered
Feeling curiousFeeling connectedFeeling enlightened

As you draft each Story Block while working on your manuscript, think about the emotion you want the audience to feel during each point in the story. While recognizing the importance of word choice, do the words/phrases/sentences as written properly represent those feelings?

And when you enter the presentation phase and begin rehearsing, make sure your voice also matches the intended emotion. This is where vocal variation can really shine in its ability to bring your words to life. Record yourself, then play it back and listen to the tone, volume and inflection of your voice. If you’re rehearsing in front of friends or family, ask them if the emotions in your voice match the intent of your words. They’ll usually hear any mismatches.

Storytelling Emotions CollageEmotional Reaction Photos by Robin Higgins at Pixabay

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Using Story for Persuading, Influencing, or Most Importantly, for Understanding

If you spend time, as I do, reading about the art and practice of storytelling you will often come across reference to the notion of persuading or influencing as the objective of crafting and presenting the story that you have in mind. I hear this from other speaker coaches, as well as renowned public speakers, and it’s not wrong, but it’s never been the way I see things.

Having watched a few thousand talks, and worked with a few hundred speakers, the stories which impacted me the most were the ones that informed me, expanded my knowledge, or brought forward a new way of looking at an important issue, not those trying to convince me that their way of thinking was better than mine.

Persuading
Causing someone to do something, or believe something, through reasoning or argument

Influencing
Having an effect on someone with the desire to change their behaviors, beliefs, or opinions

Understanding
The ability to comprehend based on knowledge of a subject, problem, process, or situation

When working with speakers I’ll ask them to think about what their audience will understand differently after hearing their talk. And there’s not a single answer to that question, as each person will have a different mindset before your talk begins.

And while it’s impossible to know what everyone listening understands in the moment, it’s a productive exercise to at least define a number of general categories (half a dozen or so) and then write out how you see their thinking/understanding transform.

Take that view a level deeper as you think about your audience by age, income, gender, ethnicity, education. How would a native understand your talk differently than an immigrant? Or a college student, as compared to a politician or business leader?

This exercise will prove beneficial while editing your manuscript. Consider your choice of words, and how deep you take your explanation of the issue. Remember, it’s not about having the audience think like you, it’s about them thinking differently than before they heard your talk.

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The Secret that Almost Killed Me – Kirsten Johnson at TEDxSDSU

Students that enroll in my Storytelling with Impact course at UC San Diego Extension are generally looking to improve their storytelling and public speaking skills, but one of my students had been accepted to speak at TEDxSDSU 2018 (held at San Diego State University) and she had a specific goal in mind – crafting a narrative for her upcoming TEDx Talk.

Right up my alley, I thought, as my work with TEDxSanDiego and TEDxDonovanCorrectional involves coaching speakers for the TEDx stage, and other clients have given TEDx Talks.

But this was special, as Kirsten wanted to discuss a personal issue that is never easy in front of an audience – her experience with sexual assault, and the resulting trauma that negatively affected her life for years – all the more important as she was speaking on a college campus.

As she worked through each draft of her talk and rehearsed in class, the discussions varied between “how much to tell” and “which narrative to use”. To her credit, Kirsten wasn’t afraid to experiment, to see what felt right, and to revise accordingly. Not saying enough could come off as lacking in depth, glossing over important topics, while providing too much detail could turn off an audience. This is the reality of delivering a talk with an emotional core.

To be honest, I wasn’t sure which version of her talk would end up on the TEDxSDSU stage, as she was still revising after our class had ended, but I was pleased to see how she presented this difficult subject – with heartfelt passion and resolve – to an audience that needed to hear about her experience and the lessons she learned along the way.

Kirsten Johnson is a life coach, YouTuber and author of the upcoming book Elephant. Johnson makes videos on anxiety, addiction, shame, spirituality and living your life purpose. She is also the creator of The Elephant Heard, an online community composed of people rising up to their full potential after the trauma of childhood sexual abuse.

Kristen is passionate about teaching people how to transform their relationship with fear so that they can live an empowered life.

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We were all humans until…

It had been awhile since this anonymous quote crossed my path, but I recently noticed it on a friend’s social timeline and realized it had achieved a newfound sense of resonance with me.

We were all humans until race disconnected us, religion separated us, politics divided us, and wealth classified us.

From a storytelling perspective it felt as though we had somehow stopped telling our story of connection, commonalty, a shared human heredity, and most importantly, a united future.

Hate and discrimination had somehow become acceptable, with divisiveness and rancor the norm. Religious travel bans, violence against people of color, and the continued verbal and physical abuse of women have defiled what America was striving to become – a land of open arms and caring hearts, a land that opted for hope over fear, that embraced love over hate.

“We are a nation not only of dreamers, but also of fixers. We have looked at our land and people, and said, time and time again, “This is not good enough; we can be better.” – Dan Rather, What Unites Us: Reflections on Patriotism

Multi-Ethnic Hands in Peace

As I continue to work with a wide array of speakers, from universities, research institutes, major corporations, prison inmates, and special forces, I’m reminded that our stories have the power to heal all wounds, bridge all chasms, and unite all humans.

On a daily basis we have the choice to stand up and say, “This is not good enough; we can be better.” In doing so we can change this sadly fractured American narrative. But it requires our stories to be told, our voices to be heard, and our compassion to be felt.

June 2020 Update

It’s been a week since police killed George Floyd on May 25, 2020, adding his name to a lengthy list of victims that now includes: Michael Brown, Ahmaud Arbery, Tamir Rice, Trayvon Martin, Philando Castile, Sandra Bland, Breonna Taylor, Atatiana Jefferson, Botham Jean, Samuel DuBose, Alton Sterling, Jeremy McDole, Jonathan Sanders, Ezell Ford, Andy Lopez, Akai Gurley, John Crawford III, Antonio Martin, Walter Scott, Jonny Gammage, Freddie Gray, and Eric Garner.

The world grieves, families cry, people take to the streets in protest, while the president of the United States proclaims, “We have our military ready, willing and able, if they ever want to call our military. We can have troops on the ground very quickly.”

The answer? That’s the question on everyone’s mind. I hear various words mentioned – love, empathy, compassion, equality, justice. But words are not an answer. Someone says we need to embrace and celebrate our diversity. I agree, but how do we get from here to there?

The Civil Rights Act of 1964 was signed into law by President Johnson at the White House on July 2, 1964. Though we should remember that Johnson’s signature came after a 54-day filibuster in the United States Senate. Equality was a struggle then, and remains so to this day, nearly 56 years later.

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Mark Lovett Podcast Appearances

If you haven’t figured it out already, I’m a huge fan of podcasts. Starting with my first listen of This American Life back in 1995 I’ve been hooked. It reminded me of being 10 years old, when my mom would send me to bed on a school night and I would pull out my AM radio, plug in the single ear piece, and listen intently to The New Adventures of Sherlock Homes.

The process of the narrator’s voice painting pictures – movies actually – in my mind was as magical then as it is now. It’s no surprise that I enjoy appearing on podcasts to talk about the impact that storytelling can have on us. Here’s a few of my most recent podcast adventures.

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