On Writing (Your Story) Well – Part One

When telling true stories, people often assume it’s simply a matter of repeating the truth. That’s the best place to begin, as facts are the foundation of personal storytelling, but maximizing the impact of your story comes down to the words, sentences, and paragraphs that comprise all narratives. It’s the writing process which turns truth into story.

Professional writers know this, spending the majority of their time editing what they’ve written. Word choice. Sentence structure. Narrative arc. Writers devote their career to mastering the art of telling stories that matter. For most of us it tends to be a different story.

We learned to write at a very early age, but once we entered the school system the focus was on grammar, which is a necessary component of the writing task, but unfortunately, there was scant guidance when it came to using that proper grammar to tell personal stories. We leave school and begin our career lacking the storytelling skills that can positively effect every aspect of our future.

I was blessed early on in my career when a colleague handed me a new copy of On Writing Well by William Zinsser. That was decades ago, and I’ve since owned a number of copies along the way. I’ve read it many times, refer to it often, and I’m still learning. If telling personal stories is something you aspire to, and want to maximize the impact of your stories, I recommend you pick up a copy.

On Writing Well by William Zinsser Book Cover

The book covers a lot of territory, more than can be covered one post, so in this first installment I will highlight some key points revealed in Part One of the book.

From Part I on Principles

Writing is hard work. A clear sentence is no accident. Very few sentences come out right the first time, or even the third time. Remember this in moments of despair. If you find that writing
is hard, it’s because it is hard.

Some storytellers that I work with know this day one, most don’t, but they soon discover this reality as we get to revision 4, 5, 6, 7. It’s easy to write. Just pick up a pen, or let your fingers dance across a keyboard. Words do come out, but the first words we write rarely convey the true meaning of our story. The words we need have a way of hiding off the page. Sneaky bastards.

Our first drafts sit on the surface. A basic outline is there. The bones, if you will. And that’s fine, as every structure needs a frame. But it takes focused effort to dig deeper into a story while at the same time polishing a narrative that shifts. Writing and editing. Listening and editing. Rehearsing and editing. Hard work.

The Power of (any) Language

It’s a question of using the English language in a way that will
achieve the greatest clarity and strength.

I always stress the importance of maximizing impact when I help someone craft their narrative, but I like William’s word choice here: achieve the greatest clarity and strength. When a point is not clear the reader or listener may get confused and disconnect from the narrative. Strength comes from not hedging your bets. Say what you mean and be direct. That doesn’t mean overdoing it for dramatic effect. Strength comes from authenticity, not theatrics.

Narratives Under the Microscope

Reexamine each sentence you put on paper. Is every word doing new work? Can any thought be expressed with more economy? Is anything pompous or pretentious or faddish? Are you hanging on to something useless just because you think it’s beautiful?

This is the tedious part, and the step that many writers and speakers cut short. The process involves writing, then reading what you wrote and fixing the most obvious problems. Repeat the cycle until the issues found move from major to minor. Don’t shoot for perfection; that won’t happen at this stage. It’s time for adding audio to the sequence.

Recite the story out loud using your natural voice, as though you were telling it to someone. You will find a whole new basket of problems to correct. Listen for sentences that are too long, words with too many syllables or too complex, and clichés that should be axed. Edit, edit & edit. Then use a smartphone to record your story and play it back. Now your brain isn’t spending any energy trying to speak and you can concentrate on what you’re hearing.

Are the sentences concise? Does it sound like you? We tend to write in a more formal fashion than we speak, using words more difficult than those we would naturally say. If you stumble over words or phrases, see if you can find easier, simpler replacements. The easier it is to say, the easier it is to hear.

What to Include

Never say anything in writing that you wouldn’t comfortably say in conversation.

It’s common for storytellers to ask how much they should reveal, how far they should go in exposing the essence of their personal story, and knowing where the line is can be difficult to determine. I often advise, “Don’t say anything you wouldn’t say at the dinner table.” I like both views, but there are exceptions.

In any case, you must consider your audience as you edit. In our digital world written articles, podcasts and videos get global distribution, or at a minimum, global access. You want your message to be heard, and be as meaningful as possible, but it’s also possible to alienate your audience with details that are considered too shocking or graphic.

In the end you must make that call. One way to approach the topic is to write your story out in full, saying as much as you feel comfortable sharing publicly. Then rehearse your story in front of trusted friends or family – if your story is written, have them read it. Ask whether it felt as if you were holding back and playing it safe, or if it’s a case of TMI (too much information).

Reflection

These are four pearls from On Writing Well that I’m still (after many years) trying to master. Every time I write something (I think is) wonderful, I wake up the next day, reread my prose and become convinced that someone broke into my home in the middle of the night and changed what I wrote the previous day. I couldn’t have written something so bad, but I did. In those moments of despair I’m glad that the wisdom of William Zinsser is close at hand.

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Telling Stories About Storytelling

Most of my time is spent working with clients, helping them craft and deliver impactful talks, but once in a while I have the opportunity to hang out with a master storyteller and have an in-depth conversation on the art of storytelling. Such was the case when I was a guest on the Speak Like a Leader podcast, hosted by John Bates, the founder of Executive Speaking Success.

I met John back in my TEDx days, when I was organizing TEDxSanDiego and he was at the helm of TEDxSantaMonica, and our first conversation centered on what makes a good story. We’ve stayed connected over the years and still share a common passion for helping others uncover and tell their personal stories.

Mark Lovett on Speaker Like a Leader Podcast

[listen to the entire podcast here or listen to an excerpt below]

Behind the scenes at a TEDx event

We started out talking about the TEDx world from the viewpoint of a TEDx organizer, and I shared the advice that I give to everyone who wants to be on a TED or TEDx stage – that your story should be based on your passion, on a topic that you’re speaking about or writing about on other platforms. The more you’re doing that, the more likely that an organizer will come across your work and think of you as a thought leader on the topic. John’s brilliant insight was that everyone should be living a TED-worthy life. Which is to say, you should be making a difference in the world regardless of whether you get on a TEDx stage.

Mark Lovett as quoted on the Speak Like a Leader podcast #1

What’s unique about you?

We also got into the nuts and bolts of storytelling, and the importance of your unique voice, your view of the world, and the way that can shift perspectives of people in the audience, teach them something, or expand their horizons. With the best TED and TEDx talks, I always think and feel a bit different after the talk concludes. What do listeners think and feel about your topic beforehand, and then after your talk? If there was no difference, then your talk had no impact.

Mark Lovett as quoted on the Speak Like a Leader podcast #2

We also addressed the issue of preparation, as this is one of the most frequently asked questions from potential speakers. How to get ready for the stage. You’ll hear many different opinions on the topic of memorizing, from those who believe in it, to those who avoid it. In working with hundreds of clients over the years, John and I have come to realize that each speaker is unique, and they need to figure out what works best for them.

Regardless of method, the key thing is to rehearse, and rehearse, and rehearse. You need to become very familiar with the points that you want to make during your talk. And a great way to do that is by rehearsing in front of friends or family who will give you honest feedback. Then go back and edit, and rehearse again.

There’s so much more that we covered during our hour together, and it was such an honor to spend time talking to John Bates about the magic of storytelling. So give this episode a listen, and then subscribe to the podcast to hear John interview a wide range of subject matter experts.

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Pixar Storytelling – It Starts With An Idea

If you haven’t seen a Pixar animated movie, I’ll assume you have been living on a (nearly) deserted island. Their first feature film was Toy Story, released some 25 years ago. After 22 films, $14 billion in box office revenue, and an acquisition by Disney, they’re still creating films that touch our heart and change the way we think about the world.

You can read more about the fascinating history of Pixar, but in short, they are master storytellers. And while it’s doubtful that your personal story will end up in a Pixar movie, the process they use to create their films can teach us a lot about the craft of storytelling – characters, plot, emotion, wisdom, life.

It all begins with an idea.

It’s the first thing I ask someone who says they have a story to tell. What’s the idea, or the point, or the message that is driving your story. If you don’t know where you’re going, how are you going to get there?

Luckily, the creation of your story is not as complex as the Pixar process – no need to hire any simulation technical artists – but a takeaway from this welcome video is the need for revision / editing along the way. Nothing comes out perfect the first time. It’s an iterative endeavour that enriches your story, bit by bit.

The power of story is that it has an ability to connect with people on an emotional level.

Even when creating a fictional story, the writer needs to put an element of themselves into the narrative as a way to convey how they’re feeling. The same holds true in your story. It’s not just a sequence of events. That’s rather boring. The audience needs to know how the experience felt to you.

Check in next week for another glimpse into the world of Pixar storytelling!

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The Challenges of Story Compression

One of the most difficult challenges every storyteller faces is how to compress days / months / years / centuries when crafting a narrative. For example, the Roman Empire lasted some 500 years, yet books on the topic are typically under 500 pages, which illustrates how many facts the authors had to cut. Even when the subject is as narrow as the life of one person, such as Julius Caesar, that same page count only allows for the highlights. Volumes of data are left behind.

So imagine the difficulty in reducing an entire life – and in this case it’s quite an illustrious life – into a twenty minute podcast. Could you compress your life into twenty minutes? Rather frustrating for most folks. But such is the mastery of Nate DiMeo, founder of The Memory Palace, with his insightful story about Robert Smalls. You might call The Wheel a master class in story compression.

This excerpt from Wikipedia will give you some indication of Robert Smalls’ life, though it’s just one chapter of a saga that’s hard to fathom. Listen to Nate’s narrative and you’ll gain a much better sense of Robert’s keen ability to plan and execute. The other thing you will notice is the difference between information – as provided by Wikipedia – and narrative nonfiction – as spoken by Nate DiMeo.

Robert Smalls (April 5, 1839 – February 23, 1915) was an American politician, publisher, businessman, and naval pilot. Born into slavery in Beaufort, South Carolina, he freed himself, his crew, and their families during the American Civil War by commandeering a Confederate transport ship, CSS Planter, in Charleston harbor, on May 13, 1862, and sailing it from Confederate-controlled waters of the harbor to the U.S. blockade that surrounded it. He then piloted the ship to the Union-controlled enclave in Beaufort-Port Royal-Hilton Head area, where it became a Union warship. His example and persuasion helped convince President Abraham Lincoln to accept African-American soldiers into the Union Army.

Even without personal knowledge of the area, and few details of the historical moment, you can still imagine the scene of a blockade off the coast, of Robert’s desire to escape slavery in The South, and the impossible notion of stealing a Confederate boat in order to make his escape. There is the briefest mention of his mother, his wife and two daughters, yet you clearly see the stakes involved in his decision to take that boat, to risk it all.

With the visual references to slaves being bought and sold, to being whipped in the fields, you come to embrace the motivation, despite the stakes, to take that boat, to take the wheel, at the age of 23. The escape took hours, but in just a few seconds Nate takes us onboard the Confederate gunboat CSS Planter, where we feel the tension, the odds stacked against success.

I’ll leave it to you to hear the story to its conclusion. To marvel at the fact that his heroic exit from South Carolina wasn’t the end of the story. How he served in the Union Navy.  How he returned to Beaufort after the war, became a politician and served in both the South Carolina State legislature and the United States House of Representatives.

By the story’s conclusion I felt as though I had been listening for hours, while being taken on a magnificent journey of one man’s incredible life. But when I checked the clock, only twenty minutes had passed. Story compression is a time warp, an experience that doesn’t leave you feeling short-changed.

If you have a desire to tell your life story – on a podcast or on a stage – if only to cover the highlights, yet feel that the challenge of compressing your story to a reasonable length is next to impossible, revisit this podcast. In fact, do yourself a favor and subscribe to The Memory Palace. Every episode is a master class in how to captivate an audience and reveal the essence of what it means to be human, and do so in a matter of minutes.

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Three Reasons We Don’t Tell Our Story

Some folks are eager to tell us their story. They know their message is one that others could benefit from hearing, and they’re always looking for an opportunity to share their ideas, their wisdom, or the lessons they’ve learned along the way.

Whenever I meet one of these people and mention that I used to produce TEDx events, they quickly shift into pitch mode, expressing a desire to be on stage. They’re not the least bit shy and their storytelling passion is front and center.

But I also meet a lot of folks with powerful stories worth sharing, yet they’ll come up with reasons to avoid telling that story to an audience. They’re resigned to remaining silent as I hear them say something like the following…

  • I’m not a great public speaker, and I’m not a professional
  • I just don’t know how to make my story sound interesting
  • I might make a mistake, or even forget what I want to say

Sound familiar? Well, you’re in good company, but I’m here to tell you that none of these reasons should stop you, or even slow you down. So let’s address them, and get you motivated to begin sharing your important stories with the world.

You were born a storyteller

That’s the first thing I want every potential speaker to know, and to embrace. As babies we learn about the world around us by watching and listening. And it doesn’t take long before we learn to speak and begin telling our stories. Simple stories at first, but stories that gain in confidence and complexity day by day.

Think about the thousands of stories you’ve told since – to your family, kids in the neighborhood, and your classmates at school. You’re always telling stories. That said, we’re rarely taught how to tell a story designed to impact others – a story that’s very intentional in its wording, structure and delivery – a story with meaning beyond recounting past events.

Like any other skill that we wish to master – playing an instrument or a sport, for example – we must spend a lot of time and effort to make that happen. The more times you speak in public, and the more effort you put into writing and rehearsing your stories, the better you will get at it – so you don’t need to be a great speaker (yet), or a professional, you just need to be you to tell your story.

Create an interesting story

While we’ve spent our lives telling random stories to each other, stories told to an audience are more intentional, and structured to express an important idea or convey a specific viewpoint. So there are a number of skills to be mastered.

I approach the story process using three steps: ideation, narration, presentation. Before you write a single word of your story you need to define the main message that will drive the narrative and represent the gift that you’re giving the audience. The proverbial pearl of wisdom.

Using a classic marketing mantra, ask three questions regarding your audience:

  • What do you want them to think?
  • How do you want them to feel?
  • What do you want them to do?

Will the essence of your story shift their perspective, teach them something new, touch them emotionally, challenge preconceived notions, or inspire them to act? Ideally, your message is original, imaginative, one they haven’t heard before.

With clarity on your subject, look for story elements that will support your view. Check out these Story Blocks for examples of how you can create a compelling narrative. Utilize elements that will be of interest to your audience, and you’ll be well on your way to creating a captivating story.

Mastering your narrative

Telling a story that includes specific elements – events, observations, feelings, thoughts – presented in a specific order to maximize impact, requires practice. Rehearse, rehearse and rehearse some more. Rehearse by yourself, then do it in front of friends to get feedback. Do they understand the intent of your story?

Take advantage of your phone, tablet or laptop by recording your talk. When played back you will hear yourself saying words you wouldn’t normally use in conversation. Editing at this stage will result in a more naturally sounding talk. Next, capture your presentation on video. Note your body language and facial expressions. Words are always most important, but delivery can add emphasis.

You don’t need to memorize your entire talk (more on this at a later date) but you should know your opening and closing by heart. Starting strong gets the audience engaged, while closing strong will make it memorable. You also need to remember each element of your story, and the sequence of presentation. Delivering your narrative out of order will often confuse the listener.

As to making mistakes, the audience doesn’t have a copy of your talk, so in most cases they won’t even notice if something is missing. But if you do catch yourself saying the wrong thing, such as stating a wrong date or quoting an incorrect number, pause for a moment, take a breath, and correct yourself. The audience will appreciate your honesty.

Conclusion

I could spend hours going into each of these subjects at length, but the bottom line is that there’s a strategy for dealing with each one and you should never allow them to get in the way of sharing your story with a larger audience – your story can change the world!

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